Royal Caribbean tightens cruise ship protocols

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Royal Caribbean has informed customers who have booked on Quantum of the Seas of Singapore on protocol changes after the country’s authorities tightened restrictions due to an increase in COVID cases.

Quantum of the Seas protocol changes

With an upsurge in cases in Singapore, the government has announced new restrictions which will be in effect from September 27 to October 24, 2021. As a result, Royal Caribbean has tightened its protocols to ensure it is compliant and protects guests during Quantum of the Seas.

As reported by the Singapore cruise company, a letter was sent to guests, covering updates on group capacity, restaurant restrictions and the introduction of ART testing at the terminal before the cruise. The new on-board protocols are as follows:

  • All guests are required to stay in groups of 2 while enjoying the public areas on board, including restaurants and theaters
  • Families in the same household can have more than 2 guests in their cabin, but must join groups of 2 in public areas
  • Restaurant meals are only available if all guests are vaccinated
  • Unvaccinated children under 12 can be included in the group of 2 if they are from the same household
  • Meals in our restaurants are not available to unvaccinated guests over 12 years of age. Room service and take out will be provided
  • In addition to a negative PCR test for Covid-19, the cruise line has set up ART testing at the terminal as part of the check-in process. This provides an additional layer of security which is also considered a PET (pre-event test) test to allow unvaccinated customers to dine in restaurants on the first night of the cruise.

Quantum of the Seas crossings are only available to residents of Singapore, which has been the case since cruise ships resumed operations from the country in late 2020. Cruises are available for passengers who are not fully vaccinated, but there is there are different protocols on board depending on the status.

Photo: Royal Caribbean

Also read: Royal Caribbean Details Protocols for First Half of October 2021

All guests must provide their vaccination status through the ‘TraceTogether’ app or provide a hard copy of their vaccination card provided by the authorities. It is essential to know that the bracelet that differentiates vaccinated and unvaccinated guests will always be used on board.

With the new group limit on board, passengers have the option to cancel their trip and receive a future cruise credit to use on departures through December 31, 2022.

Previous protocols on testing continue with additional ART testing. Customers must take a test at Raffles City Mall in Singapore within 48-72 hours of departure. The cost of the test is included in the cruise price for departures no later than February 21, 2022.

Quantum of the Seas offers three and four night ocean trips and was the first Royal Caribbean cruise to begin sailing in December 2020. The cruise line later extended ship season from Singapore until February 2022.

When it comes to Asia, the cruise line faces changes beyond Singapore. Sea specter had to restart from Hong Kong on October 5, but due to high restrictions, the Quantum Ultra-class cruise ship will not resume until October 14, 2021.

Quantum of the Seas cruise ship


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