In an email to reserved customers, Holland America Line announced that Westerdam will not resume sailings from May 8 as planned, but is instead expected to resume operations in mid-June. Affected passengers can choose to accept equivalent cruises on another ship or opt for a full refund.
Westerdam Delayed until June
In September, Holland America Line announced that the Vista class Westerdam was to start sailing again with a series of 7-day Alaskan crossings from Seattle, Washington, from May 8, 2022. This reboot has now been changed, with several early departures cancelled.
The letter reads, “In order to ensure that we can provide the best possible vacation in Alaska as we resume full operations for the first time in three years, we have made the difficult decision to delay the departure of one of our two ships from Seattle. . Following this decision, early departures from Westerdam will be canceled and its return to service will now take place on June 12, 2022.
The ship’s first recommissioning sail will be a 7-day Alaskan Explorer itinerary calling at Juneau, Sitka, Ketchikanand Victoria, with a scenic cruise along Puget Sound, Stephens Passage and Hubbard Glacier, returning to Seattle on Sunday, June 19.
Any further Westerdam departures in June and throughout the summer have not been changed.
Passengers who have rebooked on similar crossings
For customers who booked on the now canceled Westerdam cruises, their reservations are transferred to comparable cruises on the slightly larger Signature Class Eurodam. Although the cruise itineraries are similar and both ships depart from Seattle, Eurodam makes its 7-day trips on Saturdays, while Westerdam departure on Sunday.
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Reservations are transferred automatically and passengers receive the same or equivalent cabin category with all their cruise fare incentives and promotions protected. Customers who have booked airfare through Holland America Line’s Flight Ease airline program will also see those travel arrangements changed accordingly.
Customers who have booked their airfare independently may file a reimbursement form for Holland America to cover the cost of changing those travel arrangements. All other purchases through Holland America Line, such as shore excursions, gifts, meals and spa, will be refunded to the form of original purchase.
New booking methods on board Eurodam will be confirmed no later than February 14, 2022.
Eurodam currently sails from Fort Lauderdale on a series of Panama Canal routes. On April 10, 2022, the ship will leave Fort Lauderdale to reposition to Seattle with a 20-day sailing that is expected to visit ports of call in Colombia, Costa Rica, Guatemala, Mexico, California and Canada underway. road.
Refunds also available
If customers prefer not to accept arrangements booked in Alaska on Eurodamthey can choose to cancel their cruise vacation and will receive a full refund of all monies paid, which will be returned to the original form of payment.
If Future Cruise Credit was used to pay for the canceled voyage, this FCC will be returned to the guest’s account for use on another voyage of their choosing.